Elenas d.o.o. guarantees that the company will protect the confidentiality of personal data and privacy of all online store users. The collected personal data will be used exclusively for Sellers Services. The Seller shall respect the confidentiality of personal data and privacy of users of the online store, and will do everything necessary to protect the data against any potential violations and abuses. Personal data of the users are one of the areas to which we pay the utmost care and attention, as we are aware of the sensitive nature of this area.
For operating purposes, the company collects, stores and uses the following personal user data:
- First name & last name,
- Shipping address
- Tax number
- E-Mail Address
- Password (encoded)
- Telephone number
- Residential Country
- Other information the user may add to his form in the online-shop
- Other information the user may add to his personal profile on the website
Elenas d.o.o. is not responsible for any incomplete, incorrect or updated information filled in by user.
COOKIES & IP ADDRESS
At the beginning of each use of the respective application, the Seller assigns a cookie to identify the Web store, shopping baskets and to ensure traceability (the so-called "cookie"), which only stays in the memory of the store’s server for the duration of the visit of the online store, and is instantly deleted after one hour of inactivity. The Seller may also store some persistent cookies on the users’ personal computer, for example: the identification number of the user in encrypted form to identify the next time you visit our online store or review items, through which the user knows which items they’ve already rated and reviewed, as well as cookies from Google Analytics, which serve the analysis of visits on the Web site. The Seller can use the data in an anonymized summary form for the purposes of statistical analysis. For the purposes of ensuring the safety of the Online store, the Seller also collects IP addresses from which users access the online store.
USER DATA & PRIVACY DECLARATION
The Seller is, in accordance with the rules governing the protection of personal data, committed to the protection of personal data of the users of its online store. The Seller will not, under any circumstances & without the direct permission of the user, supply personal or other user data to a third party, and will not allow third party access to personal or other user data, unless required by State authorities, or in the good faith belief that such action is necessary for the proceedings in court or other public authorities, as well as for the protection and legitimate interests of the Seller.
All personal and other data provided by the user when registering an account in the online store, as well as orders and purchases, including the contents of the orders, will be protected in accordance with the rules governing the protection of personal data. The Seller will not use this information for any purposes which could potentially harm the user or others involved in any way. The Seller will not use this information to send promotional e-mails or other unsolicited promotional material, except for those promotional notices, to which the user has agreed to. The Seller may use the data in an anonymized summary form for the purposes of statistical analysis. The confidentiality of personal and other user data will not be violated in any form.
The Delivery service (eg. Post of Slovenia, DHL, UPS, etc.) will only be trusted with the information necessary for the delivery of the products purchased in the online shop (data of the recipient and the address for delivery). The Seller will contact users via e-mail if it is necessary for the execution of a purchase in the online shop, or via phone - only if there is a problem in the process of registration or purchase in the online store.
All regular or part-time employees who have access to personal and other data users have the duty to protect personal and other data, and are obliged to take account of those provisions on the protection of the confidentiality of personal data and the privacy of the users of the online store. The duty to protect personal and other data applies even after any potential termination of the relationship between the Seller and its employee.
Registered users may stop using the Online store at any time and cancel their registration on the Seller's website. To do so, users are obliged to inform the Seller in a written statement, by e-mail, of their registration cancelation. Before passing the statement on cancellation of the users’ registration, the user is obliged to settle all outstanding obligations they may have from purchasing in the online store. The Seller will enforce data privacy and confidentiality even after the registration cancellation.